Personalization by GK AIR boost sales through state-of-the-art shopping experiences across all touchpoints: tailored to every individual customer preference.
Sanicare increases conversion rate through relevant suggestions during product search
C&A Increases Sales and User Experience in Online Stores, App and Newsletter Through Personalized Recommendations
WÜRTH Germany increases sales through relevant product bundles in the online shop
THE BODY SHOP Switzerland generates reorders of previously purchased items by displaying personalized recommendations at ideal intervals.
How Christ Watches & Jewelry Switzerland uses recom-mendations based on image similarity to improve profits.
Kitchenware brand WMF increased open rates and click-through rates for its campaign newsletters by using automation
GK AIR optimizes the individual user experience for Douglas through personalized content recommendations
Betty Bossi increases revenue and user experience through personalized content recommendations
Thalia increases newsletter click-through rate with personalized banners
Personalize your customers’ shopping experience across all sales channels and provide them with a seamless customer experience. With GK AIR Personalization, you can analyze the interests of your customers based on current behavioral data and including historical transaction data. Deliver fully automated recommendations at every customer touchpoint that are tailored 1:1 to your customers’ current needs. Self-learning algorithms that adapt to your customers’ behavior in real time ensure the highest recommendation quality.
Since 2013, Coop Genossenschaft, one of the largest retail and wholesale companies in Switzerland, has been using the AI solution GK AIR Personalization for a successful and tailored customer approach. Through intelligent couponing in the newsletter and personalized content on coop.ch, the company achieves success in terms of net sales, purchase frequency and contribution margin. In a chat with GK at EuroCIS 2022, Ivan Guerrieri, Project Manager UX at Coop, describes the key learnings from the use cases deployed, gives tips for optimal testing and an outlook on where the journey is headed in terms of 1:1 personalization.
Our recommendation engines provide the most effective suggestions of products, categories and important content to shoppers.
The right personalization for different customer needs.
Our algorithmman increase click-through rates, sales, profits, open rates, conversion rates or average order value.
Our AI solution delivers a positive customer experience of the highest personal relevance across all channels.
Reinforcement learning enables automatic reaction and adaptation to customer behavior in real time.
Test your own strategies and business scenarios for your business success.
Start personalization with the first customer contact
Increase your conversion rate with intelligent campaigns
Implement unique personalization scenarios at all touchpoints
Use the intuitive, web-based graphical user interface (Web GUI)
Use a variety of different recommendation logics
Optionally make changes to the content of recommendation logics, as the business recommendation logic and technical playout are separate
Define fallbacks for your campaigns according to your business rules (instead of just top sellers). Use different fallbacks per campaign
Sell fixed product placements
Find the best recommendation strategy faster: new statistics show the performance of your recommendations down to the actual logic.
Configure A/B testing of different recommendation logics with a few clicks via dashboard widget in the web interface.
HTML-5 based web GUI: Easy integration into your IT infrastructure, e.g. in a framework into the CMS
Our AI solution runs on Open JDK - benefit from the advantages of the free implementation of the Java platform
The matching jacket to the selected blouse in the shopping basket, matching accessories directly as a purchase suggestion, offers in the newsletter based on the last purchase, all this is possible with customised personalization. Inspire your customers with a personalized shopping experience - online, in-store and beyond. Learn more about successful applications of personalization in fashion retail.
Nowhere are there so many details to consider as with building materials, so that tools, building elements or building chemicals also fit together and develop the desired effect.
So transfer the specialist quality of advice - online, in the store and beyond to your web shop as well. Offer the right tool individually for each customer at the respective touchpoint. Learn more about successful applications of personalization in DIY retail.
Bader has stood for quality products in the fashion, living and lifestyle segments for over 90 years. The fashion retailer decided to integrate GK AIR Personalization in order to increase traffic to the online store and response to the customer newsletter.
Especially in a highly volatile market environment, it is crucial interactions between the various price influencing factors in order to price the product range optimally. Outdoor outfitter Bergzeit uses GK AIR Dynamic Pricing to implement channel- and country-specific pricing, thereby optimizing its key performance indicators while ensuring customer acceptance.
B2B customers from the construction, industry and mobility sectors in more than 20 countries rely on the expertise of the Berner brands. In order to offer them a personalized online experience with relevant product recommendations, Berner decided to integrate the AI solution GK AIR Personalization. Dynamic recommendation areas ensure a strong customer response in 20 country stores.
Coop integrated purchase incentives into the newsletter in order to increase purchase frequency at the omnichannel platform coop.ch. With GK AIR Personalization, Coop creates individualized coupons that are tailored to the interests of each newsletter recipient. The solution takes into account both the purchases from the supermarket as well as purchases from online.
B2C and B2B customers worldwide rely on the efficient, resource-saving cleaning systems from Kärcher. The company decided to integrate the GK AIR Personalization AI solution into its online channels in order to offer a high level of consulting expertise, improve the shopping experience and optimize key performance indicators.
The international fashion retailer Falke has decided to implement the omnichannel-capable AI solution GK AIR Personalization in order to achieve an individual customer approach in its numerous country stores, the associated newsletters and, in the long term, also in its stores. New use cases for personalization are regularly personalization are regularly added at Falke.
Fashion specialist Popken Fashion Group specializes in fashion in large sizes and relies on GK AIR Dynamic Pricing for the pricing of its product ranges. The fashion retailer opted for the AI solution because it delivered convincing results in A/B tests and optimally prices fashion products over the entire life cycle. Routine category management tasks are eliminated and market changes are taken into account in real time in the price calculation.
BS Apotheken OHG decided to integrate GK AIR Dynamic Pricing in order to simplify and optimize the pricing of product ranges in its the Sanicare and Aliva online shop pharmacies. This enables the company to implement highly dynamic pricing across the various online channels.
In order to strengthen customer loyalty outside of the retail store and and simultaneously increase sales, WMF decided to use GK AIR Personalization in its online business. Various personalization scenarios, such as the use of intelligent newsletter campaigns, have a positive impact on key performance indicators and customer loyalty.