- Approx. 17% revenue increase according to preliminary figures
- Profitability solidifies – EBIT margin grows to 15%
Despite substantial market challenges, GK Software SE continues its growth trajectory during the first half of 2022. In comparison to last year’s figures (64.36M Euro), the company was able to increase revenues by 16.7 percent to 75.12M Euro. An EBITDA of 14.65M Euro was accomplished (previous year’s figure excluding special effects = 12.88M Euro). EBIT reached 11.28M Euro in H1 2022 (H1 2021 excluding special effects = 9.04M Euro). EBIT margin is now at 15.0 percent.
The revenue increase is driven by growing sales in cloud contracts, excellent business with customers as well as a large international retailer’s decision to use CLOUD4RETAIL.
Based on the ongoing developments and the future sales outlook for the 2nd half of the year, the Executive Board confirms its forecast for 2022 as well as its medium-term forecast up to 2023.
The semi-annual report is expected to be published on August 30, 2022.
It's cliché but it's true – our people are our greatest assets. No matter how much emphasis we put on our advanced technology, our customers, employees and partners will always come first.
That's why this summer was so important to us. We finally got to meet up in person again and we loved every second of it.
This summer was filled with customer events, in-person meetings, team reunions, and conferences. Getting to know one another, even those of us that joined the GK family during the pandemic, was fantastic and the bonds formed will benefit us, as an organization, for years to come.
For those of you that couldn't visit with us in person, this blog will showcase some of the summer's biggest highlights for GK.
Beating the Heat at the Hy-Vee INDYCAR Race
In late July, the GK Americas team went to the Hy-Vee INDYCAR Race in Newton, Iowa. Hy-Vee is a long-term customer for GK. The grocery and convenience store retailer currently utilizes GK's GK's OmniPOS, TransAction+ Payments and GK Drive forecourt solutions.
Several GK customers attended and first met at Hy-Vee's beautiful "Helpful Smiles Technology" center. After a tour and presentations by Hy-Vee, Discount Tire and Dunn Edwards Paints, they visited a store running the GK solutions and then they were off to the races. But the fun didn't end there, the event included numerous car races and musical performances from Tim McGraw, Blake Shelton, Gwen Stefani and Florida Georgie Line!
This event allowed GK to reconnect with our customers and have some fun. We look forward to many more customer events in our future.
Coming Together In North Carolina
In May 2022, GK hosted its first get-together since the pandemic began. The entire GK Americas team was invited to Raleigh, North Carolina to celebrate recent successes and get reacquainted.
During the week, individual teams were able to meet in-person for the first time in two years. In just a few short days, we saw our teams grow closer and we're excited to see the exceptional new innovations that will arise from these conversations.
We were also able to introduce our teams to upcoming product developments. The excitement over what's to come was clear, and we can't wait to announce these new developments to our wider GK community in the months to come.
After the work was done, the team gathered at the beautiful Angus Barn to enjoy food, music and the well-loved photo booth shown below. It was great to be able to laugh together and spend time outside of the (virtual) office.
Showcasing GK GO and Making New Connections at EuroCIS
The GK Americas team wasn't the only team in on the summer fun. GK also attended EuroCIS, the leading retail technology trade fair in Germany in May. The team proudly showed off GK GO, our "grab & go" scanless technology shopping format. The pop-up store is designed to showcase GK's unique technology which makes scanless technology a tangible, easy-to-understand experience.
In addition, GK's client solutions executive, Markus Elbers presented on "Success factors for personalization in food retail," alongside GK customer, the Coop Group. The team also hosted three lunch and learn sessions highlighting GK GO.
Conferences like EuroCIS give us the opportunity to connect with our peers, partners and potential customers, to build stronger, more mutually beneficial relationships. And, since GK is committed to continually advancing our solutions, we also enjoy viewing presentations from other leading retail technology vendors. These timely conversations often fuel further curiosity and help inform our next big solutions.
Continuing the Summer Fun Year Round
The summer may be coming to an end, but our in-person events are just beginning. We’re looking forward to more opportunities to meet with our teams and customers in person in the future.
To see if you can join us at an upcoming event, visit our Events page. In the meantime, you can contact us to set up a meeting – we love to add more innovative minds to our exceptional community.
Or, if you’re looking to join a team that’s people-oriented and knows how to have fun? Visit our careers page today.
In this series, we sit down with members of the GK team to learn more about their experience with our company.
Tell us a little about your career journey. How did you end up at GK?
I am part of the generation between Millennials and Gen Xers: I grew up off the grid, but as a teenager I had a (pretty embarrassing) MySpace profile and did my homework with the help of the always reliable Encarta. In today's world, having software doing something for you is part of our day-to-day lives, but back then, it was only part of the science fiction stories I loved to read as a teenager.
My love for literature drove me to study a B.A. in Translation just a few years before Google Translate or Deepl existed. Sadly, translation is becoming increasingly underrated, so I decided to take a chance working in editing, writing, marketing and photography production for magazines like Vogue and Harper's Bazaar as well as publishing houses.
But my curiosity about software and AI kept my brain awake at night. I had always been intrigued by this world, so when a friend who worked at SAP told me about GK, I could not resist. Fortunately, I got a job as a Go-to-Market and Partner Alliances Manager at GK. Now I am a proud Latin woman working in a global tech position.
Is there a project or accomplishment that you're most proud of during your time at GK?
In my day-to-day, I work with partners around the world. I'm honored to learn about their unique objectives, teams, workflows, languages and cultures. I feel very proud when we successfully open a new market or secure a new client because I understand the complex teamwork required to do so. I am motivated by how much I learn from my team every day.
We recently had the first of the GK Bar Experience series, an event I conceptualized to work even closer with our partner SAP, turning our solutions into cocktails. I have been working with GK for over a year, and it took me a while to get to know the team in person. That made me realize how important it is to see your colleagues face to face. To read their body language, listen to their life stories, learn about their passions; to connect. It was clear to me we needed to sit our teams down and spend quality time together. It was a great success; how could it not be? Giving people the attention and care they deserve cannot have another outcome. We will replicate this concept all around the world. The most exciting part is getting to work with the professional team that helped me put this together, and to meet our talented SAP colleagues in person. I treasure these moments.
Also, my team and I are responsible for launching social media for the Latin-American market which has been a great challenge.
What do you think makes GK unique?
My favorite part of working at GK is the people, inside and out. GK conducts business in around 70 countries. Learning about every culture, every market, and solution is a journey that never ends because the needs of our retailers and their customers never stop changing. I feel proud to be part of the retail innovators. There is never a dull day here; GK and our products are transforming the retail industry.
What is your favorite memory from your time at GK so far?
This might sound strange, but, apart from the time I met my colleagues in person,my favorite memory at GK was when I got sick with coronavirus. I was feeling terrible and had lots of urgent work to do. I was concerned about my inability to work, but my team showed up for me. They did not let me do anything but rest and recover.
That's when I realized I was working not only with highly efficient, professional, and talented people but with a team of empathic, caring human beings who take the extra load without hesitating when someone needs it. That is something exceptional, and I cherish it.
What is your favorite vacation spot or the coolest place you've visited?
Whenever someone says go to your happy place, my mind flies to Punta Cometa, in Mazunte, Oaxaca, at sunset. But my favorite vacation spot is Barcelona, where I moved during the pandemic, which has the fascinating Costa Brava a few minutes up North.
This summer I visited Cap de Creus (Girona), which has a restaurant up in the hills where you get a full view of the Mediterranean with wine and paella on the side. Afterwards, you can take a hike that leads you to a cove with turquoise water. It's dreamy.
If you're invited to a dinner party or potluck, what dish are you bringing?
I am Mexican, so bringing a dish to a party is part of my DNA. It comes in very different sizes, shapes, and flavors, from micheladas and mezcal to guacamole, tacos, salsas... the amount of spiciness my crowd can take is the limit.
To keep up with Daniela's recent projects, be sure to follow GK Latin America's social media accounts on LinkedIn, Facebook and Instagram.
The cloud is a trending topic of conversation among retail IT teams worldwide – but many don't understand its full potential. McKinsey reported that the value in switching to cloud-based commerce was as high as $1 trillion in 2021 if retail IT teams take the full suite of benefits in stride.
With enterprise businesses dedicating as much as 80% of their IT budgets to cloud-supported infrastructure and the number of stores utilizing SAP's Commerce Cloud increasing by 7% year-over-year, it's never been more important for retailers to grasp the full potential of the cloud.
So what cloud benefits are retailers missing? And how can they make the most of the transition to the cloud? Let's dive in.
The Benefits of Switching to the Cloud
Retailers have a lot on their plates--whether it's restructuring their supply chain around the latest material shortage, implementing dynamic pricing to offset inflation or updating hiring processes to combat the labor shortage. They don't have time to waste on making sure new solutions are compatible with existing data or storage capabilities.
Prior to transitioning to the cloud, retailers had to host all relevant information on site, but it was expensive to store all the data needed to run a successful retail business. Now, the cloud can take care of that and bring every solution, every spreadsheet and every vendor together without the need for physical servers, and without threatening privacy.
This IT consolidation also enhances control and flexibility. By improving access to all retail functionalities, the cloud reduces operational, labor and hardware costs. It also reduces the risk of data loss thanks to high-end backup and recovery mechanisms.
With cloud-based infrastructure, retailers also benefit from improved time-to-market for new concepts, enhancements and functionalities. This gives retailers unprecedented flexibility when it comes to testing and implementing new solutions that meet today's industry challenges. By eliminating the need to monitor data storage and manually engage new solutions with old, IT teams can refocus their energy on how the new solutions will help achieve business goals.
In short, the cloud allows retail IT teams to enjoy greater flexibility and responsiveness without wasting time and resources scaling solutions.
Why CLOUD4RETAIL is the Best Choice for Cloud-Based Commerce
GK is proud to help retailers transition to the cloud and take advantage of all the benefits associated with cloud-based architecture through CLOUD4RETAIL by GK. In fact, GK's CLOUD4RETAIL solution was the first fully managed service designed to provide enterprise-class omni-channel POS capabilities through the cloud.
Now, GK customers can deploy CLOUD4RETAIL with any combination of GK's leading omni-channel applications while a reducing time and cost burdens for the retailer's IT infrastructure and staff. The platform delivers full unified commerce capabilities, including personalized recommendations, marketing automation, store merchandise management and dynamic pricing through a robust mobile architecture.
How CLOUD4RETAIL Engages GK's Other Award-Winning Solutions
The cloud produces cost-saving opportunities that greatly benefit a retailer's bottom line, but at the end of the day the cloud is only as great as the sum of its parts. Meaning that the solutions within the cloud must be optimized to achieve the full potential of transitioning to cloud-based architecture.
That's why GK offers a full suite of unified commerce solutions designed to optimize every aspect of a retail business from point-of-sale and merchandising to marketing and customer engagement.
These are just a few of GK's award-winning solutions that can be powered by CLOUD4RETAIL:
- OmniPOS® – This solution helps retailers manage all processes for omnichannel retailing in one platform, optimizing uniform data management and consistent communication structures across the business.
- OmniScale – This solution transforms scales for maximum agility and seamless integration with other enterprise applications, ensuring flexible and accurate pricing and inventory control.
- Artificial Intelligence for Retail (AIR)– AIR utilizes machine learning and visual computing to power dynamic pricing, real-time prediction modules, personalization and fraud detection.
- Store Inventory Management - The services package bridges the gap between the ERP system in the retail headquarters and store-level processes, enabling employees to handle all merchandising needs effectively and efficiently.
- Mobile Consumer Assistant (MCA) – This solution turns a shopper's smartphone into a personalized mobile engagement tool that improves long-term customer loyalty.
- MobilePOS – With MobilePOS, shoppers access the high-quality checkout experience they desire from anywhere with improved speed and security.
GK's CLOUD4RETAIL Gives Retailers Wings
It's time that retailers take full advantage of the cloud and GK is here to help. Reach out to us today to learn more about how CLOUD4RETAIL and GK's suite of unified commerce solutions can take your business to the next level.
With supply chain disruptions impacting available inventory and inflation threatening customer demand, retailers must be more agile than ever. With agility comes control, and more control means more profit for retailers facing adversity.
While agility is important for any retail strategy, flexibility in pricing and inventory management can lead to major improvements in profitability. Just ask companies like Uber and Airbnb. These companies, along with major airlines and hospitality companies, have been using dynamic pricing to manage supply and demand for years. In addition, grocers leverage dynamic pricing to manage perishable inventory and decrease food waste.
All retailers and hospitality companies of any size or specialty can benefit from closely managing their inventory and pricing capabilities with GK. GK’s AIR Dynamic Pricing and Store Inventory Management solutions are designed to improve agility and strengthen margins.
Keep reading to learn more about how these solutions work in today’s tumultuous retail environment.
GK’s Store Inventory Management Solution Minimizes Supply Chain Disruptions
GK’s Retail Store Inventory Management solution bridges the gap between a retailer’s enterprise planning system and its store-level processes. With this solution in place, retail employees can effectively and efficiently coordinate all merchandising needs in store, online and throughout the supply chain.
This solution records all inventory changes in real time. The AI-driven data exchange ensures that the latest data is made available to all stakeholders online and offline on any mobile device.
With inventory changes quickly available, decisions regarding promotions, displays and pricing can be determined quickly. Insights into current supply and demand enhance the retail strategy.
GK AIR Dynamic Pricing Calculates Ideal Prices Automatically
Meanwhile, AIR Dynamic Pricing by GK can partially or fully automate price adjustments to optimize inventory management. Based on defined pricing rules and market and internal factors, the AI-driven algorithms determine regular and markdown pricing to power the ideal combination of sales volume, revenue and margin.
Regardless of complex pricing factors like material costs, competition, price sensitives and even the weather, dynamic pricing will always find the best price to achieve a retailer’s goal. Today, that’s more important than ever. By finding the ideal price, retailers can retain loyal customers without risking the bottom line or selling through inventory too quickly.
Retailers can also invest in GK’s mobile pricing client app add-on. With this functionality, pricing specialists can interact with a price change dashboard on their mobile device. This includes access to simulations designed to calculate how a proposed price change would impact sales, turnover, margins and profit.
The Power of Combining GK’s Store Inventory Management and AIR Dynamic Pricing
When paired together, GK’s Store Inventory Management and AIR Dynamic Pricing by GK provide the tools necessary to master supply and demand regardless of extenuating factors.
The advanced insights and agility give retailers more control over their strategies. With better controlled inventory management, retailers won’t need to rely on markdowns and can sell more products at full price.
For example, if a retailer orders the right amount of holiday decorations based on pre-holiday demand, they can avoid selling the decorations at reduced prices after the big day.
Ultimately, better inventory management control leads to less stress and better margins.
Are you looking to optimize your store and improve flexibility to better withstand unexpected events in the future? Contact us today and follow us on Twitter and LinkedIn.
In this series, we sit down with members of the GK team to learn more about their experience with the company.
Tell us a little about your career journey. How did you end up at GK?
I began my career at a large retail and financial software company, where I held a variety of highly technical roles writing operating systems and communication drivers. Because I loved working with customers, I gradually moved to more customer-facing functions. I found the perfect mix of customer communication and technical skills in Solution Consulting/ Sales Engineering, and that is where I’ve focused my career in recent years.
Is there a project or accomplishment that you're most proud of during your time at GK?
When working directly with customers and potential customers, every contact is unique – whether it’s a meeting, a proposal or a demo. The greatest sense of satisfaction comes when a customer says, “You nailed it.”
What do you think makes GK unique?
GK has a unique focus on enabling flexibility and agility for our customers. Twenty years ago, retail was noted for being slow to change – big changes came every five or 10 years. Now, it’s more like every three months. Buying a solution that meets the needs of today is no longer sufficient. At GK, we offer solutions that move the industry forward and allow retailers to incorporate any feature or technology needed to meet their present and future business demands. In my opinion, no other vendor comes close to GK in terms of flexibility and agility.
What is your favorite memory from your time at GK so far?
As a remote employee, my favorite memories at GK are the team outings. At these events, I get to meet all the people who are otherwise voices on the phone the rest of the year. Getting to know them, as well as their significant others, has created great memories for me.
What do you like to do in your free time?
I love working on cars – rebuilding engines and transmissions, doing body work, painting them, or whatever else feels interesting at the time.
What is your favorite vacation spot or the coolest place you've visited?
I am incredibly lucky because I live in my favorite vacation spot. I grew up in Savannah, GA, but I didn’t really appreciate it until I moved away. Over time, Savannah became my favorite vacation spot, then my favorite getaway on the weekends, and finally, home again. So now, every day is a vacation!
- New platform for one of the largest point-of-sale (POS) installations in the food retail sector in Europe
- Successful collaboration lasting more than 20 years
GK Software will continue its collaboration with the Schwarz Group in the future, over the coming years working with the group to convert its POS software to the CLOUD4RETAIL open platform. The new system enables the seamless integration of mobile in-store services for customers, a close dovetailing with digital offers and the use of modern cloud technologies.
The digitalisation of the group’s stores has accelerated massively in recent years. GK has been a Lidl technology partner since as far back as 1999, providing the POS solution for all Lidl stores in over 30 countries worldwide, among other products. By switching to the latest solution, Lidl will be able to benefit from modern cloud technology, an open expansion concept and unified platform support for mobile solutions.
Rocco Gehring, Director of Customer Systems at Schwarz IT, explains: “The Schwarz Group wants to continue setting the benchmark for the digitalisation of the retail sector, offering its customers innovative services across all channels. To achieve this, we were looking for a technology partner whose solutions meet the latest standards. Combined with our in-house developments and our next-generation cloud-based IT platforms, it puts us in a position to implement innovations and requirements quickly. GK is a long-standing partner with whom we also aim to undertake joint activities to facilitate modern cloud operations with STACKIT and IT security activities with XM Cyber.”
Rainer Gläß, CEO of GK Software, comments: “It was crucial to our growth en route to becoming one of the leading providers on the market that a company like Lidl has given us the opportunity since 1999 to prove ourselves on major and complex international projects. This is why I’m particularly pleased that we have been able to convince the Schwarz Group with our solutions time and again and help implement joint IT projects that are among the biggest in this sector worldwide.”
Communicating with the customer is critical, especially in retail. With so many brands and retailers to choose from, the importance of developing a mutually beneficial relationship with shoppers cannot be understated.
One way retailers can develop strong relationships is by creating personalized newsletters. In fact, according to a survey from Ascend2, “65% of US marketing professionals reported that more personalization was the best approach for improving the effectiveness of email programs.”
Overall, email newsletters are an effective way to communicate with shoppers both before and after a purchase. When filled with personalized recommendations and relevant discount codes, the success of newsletters increases drastically. If a newsletter contains product suggestions based on purchase history, Dyspatch found that 59.4% of US consumers are more likely to act after perusing the newsletter.
So how can you incorporate personalized newsletters into your retail marketing strategy? Let’s dive in.
How does newsletter personalization work?
GK Artificial Intelligence for Retail (GK AIR) automatically analyzes customer behavior based on past purchases and historical data. Then, GK AIR predicts the most relevant content for each shopper, including products, product groups, messaging, and pricing.
When the shopper opens the email newsletter, personalized messaging and recommendations will populate based on relevant data from all customer interactions (both online or on the retailer’s app). By waiting to populate until the shopper clicks the email, GK AIR can incorporate the most recent interactions, even if the customer shopped just a few minutes before receiving the email.
GK customers have seen notable increases in the rate of newsletter engagement and decreases in unsubscribing rates after initiating GK AIR’s personalization tools.
Which newsletter personalization tactics lead to success?
There are a few ways marketers can incorporate newsletter personalization, including:
- Banners – This strategy dedicates a large portion of the top of the newsletter to relevant recommendations. Whether you’re promoting new products your shopper may like or items from their favorite brand, banner personalization attracts a lot of attention.
- Category recommendations – With this strategy, retailers can highlight the customer’s favorite product categories, categories that complement their favorite category or high-demand categories. These recommendations come with a high probability of engagement.
- Product offers – Customers respond well to ultra-personalized product recommendations. With product offers, retailers can bundle relevant items or suggest alternatives to sold out items to improve basket size.
- Coupons – With GK AIR, retailers can send personalized coupons. In this scenario, each shopper would receive a fixed discount for an item that they’re interested in to build intrigue and secure a sale.
- Editorial content – Retailers can use their newsletters to tell a story. If a shopper is interested in traveling abroad, retailers can highlight an article on the most important products to take on an adventure.
How else can your newsletters stand out?
Newsletter campaigns can vary throughout the year. For example, some newsletters can highlight new products and be shared with a wide audience. Others can be specifically targeted to a customer on their birthday or loyalty anniversary (the day the shopper joined the retailer’s loyalty program). The more creative and personal the outreach, the more likely the newsletter is to result in a conversion.
Furthermore, newsletters don’t have to only be a part of the beginning of the customer’s journey. Retailers can also personalize payment confirmation or shipping emails with recommendations for the next order.
By communicating with the customer throughout their journey, retailers will create a memorable relationship with the shopper and earn their loyalty.
Do you want to learn more?
Are you sold on personalized newsletters but not sure where to start? With GK AIR retailers can offer their shoppers a personal, relevant and positive shopping experience at every point of their journey. By taking advantage of our intelligent, real-time solutions, you can meet your customers where they are, every time.
Send us a message and a GK team member will connect with you and explain how GK AIR can help you implement personalized newsletters today.
GK was recently ranked as a Leader in the IDC MarketScape: Worldwide Point-of-Sale Vendors in Grocery and Food Store Retail 2022 Vendor Assessment. The IDC MarketScape report evaluates enterprise POS solution providers in the global grocery industry based on how IT buyers perceive the benefits of the POS Software, as well as the providers' strategy and commitment to enabling retailers' ongoing omnichannel success.
The COVID-19 pandemic shifted customers' priorities forever, increasing their focus on convenience and in-store efficiency. To meet customer demands, retailers were forced to implement high-tech self-checkout options, mobile and on-demand ordering solutions, advanced delivery and BOPIS strategies and more.
So, what makes IDC consider GK a leader in point-of-sale for grocers looking to innovate? Let's take a look at some of our top grocery solutions.
Enabling Scalability and Agility with GK OmniPOS® and CLOUD4RETAIL
GK understands that it takes a well-oiled team of experts and consistent processes to run a grocery enterprise – from the in-store associates and delivery personnel to the buyers, marketers and IT professionals.
GK's OmniPOS® solution, powered by CLOUD4RETAIL, uses the same software for all processes and data management, avoiding the costs and complexities of maintaining multiple solutions. GK's platform also makes it easy to integrate third-party applications and leverage API's that can add to the value of the POS platform.
Advancing Personalization and Analytics with GK SPOT
Customers today expect convenience, and one way to offer a more relevant and personalized experience is to proactively anticipate a shoppers needs. GK SPOT makes this easy by tracking all customer interactions across sales channels and storing them in a cloud-based data lake that is easy for both retailers and customers to utilize for real-time queries and personalized offers.
Offering Convenience and Innovation with GK GO
Shoppers are often in a rush – rushing to get dinner on their way home from work or rushing to get that missing ingredient for the already in-progress recipe waiting back at home. By eliminating the checkout line, the time spent in the grocery store decreases significantly. To meet the needs of the shopper on-the-go, grocers can implement GK GO, a scanless store format that allows shoppers to grab the items on their list and walk out, paying automatically on their phone without ever waiting in line.
GK GO stands apart from the competition because GK's scanless solution keeps customers up to date on the contents of their basket and all relevant information including price, related items, total cost so far, and promotions and coupons that have been redeemed.
Learn More About Why IDC Ranked GK as a Leader
GK is proud to be recognized by IDC for our vast omnichannel grocery solutions, all of which can be paired together seamlessly with GK's CLOUD4RETAIL platform. With innovations ranging from dynamic pricing to scanless checkout, GK is dedicated to building a smooth, unified experience for grocers and an exceptional customer journey for their shoppers. Click here to see more of GK's industry recognitions.
Still want to learn more about how GK's advanced grocery solutions can improve your grocery business? Reach out to us today, review quotes from our satisfied users or download the IDC Marketscape report here.
GK today announced that it has been named a Leader in the IDC MarketScape: Worldwide Point-of-Sale Vendors in Grocery and Food Store Retail 2022 Vendor Assessment (Doc #US46743220, May 2022).
The IDC MarketScape report evaluates enterprise POS solution providers in the global grocery/food store segment. A key evaluation is how IT buyers perceive the benefits of the POS software in meeting the unique and ever-changing needs of grocery stores. As well, the report evaluates providers' strategy and commitment to enabling retailers' ongoing omnichannel success.
GK's CLOUD4RETAIL, an enterprise-class, unified commerce platform, is highlighted in the report. The comprehensive platform is notable for its range of capabilities, supporting services from mobile customer loyalty to mobile store merchandise management. GK is also continually offering new solutions in its roadmap, including its scanless format, GK GO, which helps shoppers check in, take items, and walk out or pay on their phones. It also developed GK SPOT, a completely new cloud-based big data service that tracks all customer interactions across sales channels.
"The grocery industry is evolving rapidly as new trends emerge and customers demand personalized services," said Michael Jaszczyk, CEO, GK Americas. "As a result, we are proud to be recognized by the IDC MarketScape for our omnichannel grocery solutions and the innovations we've made to help grocers create seamless, flexible end-to-end shopping experiences. From personalization to dynamic pricing to scanless checkout, our mission is to enable retailers to deliver unified and enhanced services. That's why I'm excited for GK to be positioned as a Leader in this category."
For more details on why GK was named a Leader, find the full report here. More of GK's industry recognitions can be found here.
About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
