GK is a Leader among top POS solutions According to Newest Analyst Report
November 2024
The Forrester Wave™: Point-Of-Service Solutions, Q4 2024
Forrester Research, a leading global research and advisory firm, has named GK a Leader in its latest POS Solutions report.
Digital channels are playing an increasingly important role in the customer journey – shopping expectations, in-store experiences, and growing customer self-service demands have put POS in the spotlight. The Forrester Wave™: Point-Of-Service Solutions, Q4 2024 also assessed the strength of POS vendors' strategies. GK attributes its score of 4.00 in the “Strategy” category to its innovation strategy. GK received the highest possible score of 5.00 in criteria within this category such as innovation, roadmap, and partner ecosystem. GK also received the highest possible score of 5.00 in the criteria of in-store checkout and hardware compatibility, as well as globalization and localization.
‘Retailers need a POS solution that accelerates their time to market, and reduces burdens on their in-house development as well as ongoing maintenance. Our platform is built to deliver that—giving them the flexibility and openness to rapidly enable new apps and services, leverage retail-proven AI, and tap into a partner ecosystem. We see this recognition from Forrester as acknowledging our commitment to meeting our customers’ evolving needs, and to us, it’s a testament to our relentless focus on delivering solutions that drive real impact for retail leaders everywhere’, said Orit Bar-Ad, Chief Innovation Evangelist at GK Software.
In 2024, GK had been recognized in the Leaders Category for Worldwide Retail Loyalty Platform Software Providers by IDC MarketScape, among other reports. The company has furthermore recently established a new Customer Success Organization to drive forward innovation with its clients and has committed to including new item recognition and age verification features in its roadmap, as well as to support endless aisle in the POS UI.
Further information on the report: https://reprint.forrester.com/reports/the-forrester-wavetm-point-of-service-solutions-q4-2024-7ce76b84/index.html
About Forrester:
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. Forrester helps leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Forrester unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; more than 100 million real-time feedback votes; and the shared wisdom of their clients. To learn more, visit Forrester.com.
