As a significant contributor to food waste, many grocers want to do better and create a more sustainable future that also improves the bottom line.
This eBook explores why and how grocers can use AI-based pricing solutions to reduce food waste while also padding margins and stimulating growth. We’ll also explain the requirements for successfully using dynamic pricing to achieve a wide variety of benefits, including:
The challenge of managing the point of sale has been made even more difficult as the convenience store is evolving into much more than a pitstop. Retailers are finding they need solutions that drive loyalty and the shopper experience, through payments at the pump, prepared foods and quick service restaurant options. In order to drive convenience, these operations can no longer be siloed. Frictionless checkout is now expected by customers, and luckily, with the latest point of sale technology, it can be achieved.
The ubiquity of mobile phones has paved the way for innovation around how consumers shop and pay for items. With mobile devices, a new level of self-service has arisen where shoppers can easily scan and pay for their items – all without having to stand in a line. In addition, associates equipped with devices can process transactions from anywhere in the store.
As convenience stores add additional services areas to their stores, like coffee stations or breakfast taco bars, mobile ordering allows shoppers to order and pay before they even set foot in a store, eliminating hesitations about wait time – and increasing sales. The use of mobile devices also bridges the digital and physical experience as retailers can leverage customer information to drive loyalty through coupons, rewards and personalized offers and messages.
Another important aspect to the point of sale and checkout process is at the pump. A single POS platform that delivers flexibility, security and speed is essential. This also provides retailers the ability to always deliver on the needs of customers on the bleeding edge of innovation – whether that’s electric charging, hydrogen vehicles, or the next invention we haven’t even imagined yet. Recently, the rise of connected vehicles - cars equipped with Internet access – has paved the way for a greater level of frictionless checkout as shoppers can order and pay from the comfort of their car. This ease of service can also help convert traditionally fuel-only customers, adding to a retailers’ bottom line. Retailers must be prepared to serve these areas, otherwise they’ll lose customers and revenue.
As consumers expect an increasingly quick and painless store visit, implementing frictionless checkout at any part of the store provides you competitive advantage over other retailers. With GK Drive, you can have access to a leading range of professional POS capabilities for end-to-end enterprise integration. Reach out to learn more.
Raleigh, NC - Oct. 2, 2019 - The retail industry is currently experiencing an enormous wave of digitalization. To ensure success, retailers require intelligent technologies that are precisely adapted to the needs of their sector. The partnership between SAP and GK Software, which has existed since 2009, has already demonstrated its importance through nearly 100 joint projects across the world. The two organizations are now expanding their partnership even further by placing a greater emphasis on the trends and innovations in the fields of cloud technologies, experience management, artificial intelligence and mobile applications for the retail sector.
Retailers will enjoy significant benefits from GK Software’s extensive and ongoing development of its cloud services for different kinds of companies and retail segments. To support this goal, they are establishing a joint Retail Excellence Center. The two companies will combine their skills and resources to develop new concepts and solutions that are tailored to the special needs of the retail industry.
“The strategic partnership with SAP has enabled us to turn our solutions into a complete service package for the retail sector,” said Rainer Gläss, CEO of GK Software SE. “By focusing on expanding our cloud services and having the joint Retail Excellence Center, we’ll be able to proactively anticipate new trends and develop solutions that are geared towards particular segments together.”
The news can also be found on SAP's website here.
Raleigh, NC – Sept. 30, 2019 – GK Software, the international market leader for store solutions, today announced the availability of its market-leading omnichannel point of sale platform, OmniPOS, available to large regional and national convenience store chains. Now offering an integrated fuel solution as part of OmniPOS, GK Software enables convenience retailers to unify in-store and at-pump retailing operations by connecting all enterprise point of sale processes through a single cloud-enabled platform. GK will demonstrate its end-to-end convenience store applications at the NACS Show 2019, taking place Oct. 1-4 in Atlanta.
“Evolving customer expectations are putting significant pressure on large convenience chains to emphasize services such as prepared foods and frictionless checkout, without regard for the complexity of updating their infrastructure to deliver them at scale,” said Michael Jaszczyk, CEO, GK Software USA. “The OmniPOS platform and its powerful solution suite allow retailers to simplify their connection of disparate systems, create streamlined store experiences and enable the evolution of the convenience store necessary to compete in a tech-driven marketplace.”
GK is able to reduce the complexity of managing point of sale processes throughout the enterprise by introducing a centrally managed, cloud-enabled platform with the scalability and agility to quickly integrate new services customers demand today and adapt to unknown future demands.
Key features of GK Software’s OmniPOS platform for convenience retailers include:
Fuel: GK’s all-in-one, EMV-compliant fuel infrastructure eliminates traditional silos between best-of-breed in-store and fuel systems. In conjunction with forecourt controllers from Allied Electronics, GK’s retail customers can connect their fueling station devices directly to the in-store retailing infrastructure. This means all loyalty, discounting and payments are managed through a single, easy-to-manage and upgrade system.
Quick Service Prepared Foods: As prepared foods continue to skyrocket in popularity and generate greater percentages of revenue and profit for convenience retailers, GK’s legacy of providing point of sale technology to QSR restaurants means it is uniquely positioned to provide powerful capabilities for prepared and fresh food transactions.
Self-Service: GK Software’s self-service solution is built with customer convenience as top priority, allowing retailers to achieve one of, if not the, most important services customers expect: speed of service. The solution allows customers to skip the traditional checkout line and manage small-volume transactions quickly and efficiently.
Frictionless Checkout: Today, loyal customers prefer the ability to skip any line when making quick trips to the store. GK is a leader in providing frictionless checkout technology through consumer mobile applications. By integrating their credit card and loyalty information in a branded app, they simply check out on their phone and are on their way.
To learn more about how GK Software’s OmniPOS platform and solution suite simplifies and integrates the convenience store ecosystem and enables premier customer experiences, visit GK in the Allied Electronics booth #3967 at NACS Show 2019. GK will showcase and provide demos of solutions including OmniPOS, Mobile POS frictionless checkout, self-service, fuel and payments solutions.
This report will explore:
Raleigh, NC – Sept. 25, 2019 – GK Software, the international market leader for store solutions, today announced the release of GK Drive, an integrated fuel solution for its OmniPOS platform. The all-in-one solution enables large convenience and grocery chains to simplify their fuel retailing ecosystem and create seamless checkout experiences for their customers.
GK Drive delivers frictionless point of sale experiences in store and the forecourt. Deployed as a module of GK's OmniPOS platform, which Forrester has called the strongest point of service solution, GK Drive is perfect for retailers who are eager to transition their siloed and non-EMV compliant fuel infrastructure into a single, cloud-enabled platform.
"Until now, fuel retailers were forced to choose between fuel retailing applications that failed to provide a full feature set in the store or at the pump, or manage each operation independently with best of breed solutions for each application," said Michael Jaszczyk, CEO, GK software USA. "Finally, retailers have access to a single feature-rich POS and payments platform that delivers the functionality and flexibility to fuel a golden age of seamless convenience and service for thier customers. No matter what business or customer demands retailers need to fulfill - from electric charging to mobile food ordering or something we haven't imagined yet - GK Drive is ready to serve them."
GK Drive offers a wide variety of advanced capabilities and features to support fuel and in-store retailing. Some of the key benefits include:
GK Software's fuel solution works in conjunction with forecourt controllers from Allied Electronics, the recognized leader in forecourt integrations for service station business. This partnership enables GK customers to interface to a variety of devices within a fueling station, including dispensers, card readers and cash acceptors, car washes, and more. The relationship allows GK to instantly leverage its powerful point of sale technology across the full scope of forecourt and in-store ecosystem from day one.
Raleigh, NC – May 7, 2019 – GK Software, the international market leader for store solutions, today announced the global availability of Dynamic Pricing by GK, an AI-enabled solution that allows retailers to optimize their omnichannel pricing strategies in real time and at scale, based on the full scope of their available customer and market data. Also available through GK Software’s exclusive vendor agreement with SAP, Dynamic Pricing by GK is an independent solution that can integrate with any enterprise platform to ensure that retailers avoid a race to the bottom and that price becomes a strategic advantage that protects brand value and margins.
“Until retailers introduce artificial intelligence as a core element of their dynamic pricing strategy, managing data and learning from the resulting insights will be a highly intensive and deliberate process,” said Michael Jaszczyk, CEO, GK Software USA. “Solutions like Dynamic Pricing by GK will be critical for identifying and capitalizing on unique opportunities to leverage price as a competitive advantage in non-digital environments with every customer. We fully expect that leveraging price at a one-to-one level will be critical for producing intended behavior outcomes and profitable growth.
Dynamic Pricing by GK directly addresses the limitations of responsive omnichannel product pricing, especially in the store. Traditionally, this process has relied upon rules-based algorithms that require significant manual oversight, wherein automation tools are confined to rigidly established parameters and are not capable of real-time optimization. In contrast, artificial intelligence enables Dynamic Pricing by GK to proactively adjust pricing for every customer, on every channel, based on the unique context of every emerging interaction, in real time.
Dynamic Pricing by GK can also help retailers increase profitability by optimizing products with strong affinity. By gathering data on products that are sold together, retailers can detect cross-sell opportunities and markdown on one product while driving sales of other related products at full price. Through linking multiple items, retailers can lower prices of certain products while still increasing the bottom line.
Until now, true dynamic pricing models were primarily restricted to ecommerce platforms. Dynamic Pricing by GK seamlessly integrates with emerging and established technologies that make real-time in-store price updates and personalized pricing a reality. For example, using electronic shelf labels (ESLs), retailers can make price changes to one or every product at any point within a given day based on competitor price changes and evolving business context. Similarly, the retailer can share personalized discounts and offers with a customer through retailer branded apps, integrating Mobile Consumer Assistant by GK.
The solution is also sold as SAP Dynamic Pricing by GK through GK Software’s long-established exclusive vendor agreement with SAP. Through this agreement, SAP incorporates a wide variety of GK’s industry-leading solutions into its ecommerce platform. Dynamic Pricing by GK can be deployed independently of other GK solutions or in combination with GK’s OmniPOS platform, Mobile Consumer Assistant, Mobile Merchandise Management, and many other solutions.
GK Software will demonstrate its full range of SAP omnichannel POS and mobile solutions for retail stores and the enterprise, along with the new SAP dynamic pricing product by GK Software. The SAP Omnichannel Point-of-Sale application by GK and other GK solutions are native-integrated into the SAP retail system for a seamless end-to-end experience.
Named the strongest current offering in the Q3 2018 Forrester Wave for point of service solutions, GK Software was also recognized by IHL Group as a leader in innovation, market strength and market share for POS Software and SaaS in the Total Retail, General Retail and Food, Drug and Convenience segments.
GK Software boasts a dominant market position in Europe and has quickly become a key player in the U.S. GK Software now serves U.S. customers representing more than 34,000 locations, in addition to the tens of thousands of additional locations managed by partners.
“Each year, SAPPHIRE NOW is among the most important events for GK Software,” said Michael Jaszczyk, CEO, GK Software USA. “The conference is a unique opportunity to focus on the many ways that GK Software’s solutions can help retailers deploy complete enterprise and store solutions in the SAP environment.”
SAPPHIRE NOW and the ASUG Annual Conference are the world’s premier business technology event and largest SAP customer-run conference, offering attendees the opportunity to learn and network with customers, SAP executives, partners, and experts across the entire SAP ecosystem.
To further enhance end-to-end interaction with consumers, GK Software delivers personalization capabilities to retailers at every consumer touchpoint, powered by machine learning and AI
Raleigh, NC – December 19, 2017 – GK Software, a global leader in omni-channel retail, is bringing real-time personalization to the omni-channel ecosystem with solutions powered by machine learning and AI. By integrating the AI capabilities of prudsys AG, which GK acquired in November, into its OmniPOS platform, retailers can now create personalized customer experiences across any channel, including the store.
“Our expanded omni-channel capabilities present retailers the next level of consumer experience, increasing both loyalty and revenue,” said Michael Jaszczyk, CEO, GK Software USA. “Personalization based on AI was, up to now, a technology limited to one channel. Now, GK Software makes personalization truly omni-channel, both offline and online. We are enabling retailers to recommend products to their consumers based on their personal behaviors at every touchpoint.”
With GK’s expanded capabilities, retailers can use AI-enabled personalization features to fulfill the omni-channel promise of its OmniPOS and Mobile Customer Assistant store solutions, including:
GK Software will demonstrate its AI-enabled omni-channel solutions and mobile customer engagement platform (yMCA) as part of its OmniPOS at booth #3352 at the NRF Big Show, January 14-16, 2018.
About GK Software
GK Software breaks down the barriers to unified commerce with its OmniPOS solution for point of sale, mobile POS, mobile customer engagement and a full range of store/back-office solutions. The company is a recognized leader in omni-channel retail, offering a single, global software platform for all retail formats and touchpoints – which is why 10 of the Top 50 retailers worldwide rely on GK Software. GK Software is headquartered in Germany, with U.S. headquarters in Raleigh, North Carolina. For more information, visit www.gk-software.com.
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To meet the needs of both its large installed base and new clients, the latest version of TransAction+ delivers powerful, flexible and secure payment management
Raleigh, NC – September 28, 2017 – GK Software, a global leader in omni-channel retail, today announced improved capabilities and services for its TransAction+ payment processing application, a market leader in North America. Designed to meet the demands of an increasingly digital and mobile operational landscape, TransAction+ is a flexible, configurable and secure solution that integrates point-of-sale systems with more than 40 payment authorization providers. Delivering both payments and non-payments interactions at the customer-facing device, users can fulfill any payment processing need without requiring the retailer to invest in additional infrastructure. Originally introduced more than 20 years ago, TransAction+ has successfully been deployed across thousands of locations by major retailers, restaurant chains, and independent operators. As part of GK Software’s dedication to meet the evolving demands of secure omni-channel commerce, TransAction+ now offers:
In keeping with GK Software’s dedication to meeting the modern security and regulatory requirements of its North American customers, TransAction+ is PCI/PA-DSS and PABP certified. It also supports End to End Encryption (E2EE) and EMV for the major US payments processors. The solution is continually updated and enhanced to support security, processor and card brand mandates as a part of standard product maintenance. “TransAction+ is an exciting solution for retailers and restaurants requiring more power, speed and security in their payments processing systems,” said Michael Jaszczyk, CEO, GK Software USA. “TransAction+ has been widely adopted by organizations across North America, and we’re thrilled to introduce an improved feature set that provides a new level of power and security without operational disruption.”
About GK Software
GK Software breaks down the barriers to unified commerce with its OmniPOS solution for point of sale, mobile POS, mobile customer engagement, payments and a full range of store/back-office solutions. The company is a recognized leader in omni-channel retail, offering a single, global software platform for all retail formats and touchpoints – which is why 10 of the Top 50 retailers worldwide rely on GK Software. GK Software is headquartered in Germany, with U.S. headquarters in Raleigh, North Carolina. For more information, visit www.gk-software.com or contact GK at This email address is being protected from spambots. You need JavaScript enabled to view it.
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Aidan Griffin or Jeff Ketner
Ketner Group PR + Marketing (for GK Software)
(512) 794-8876
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