- The company will join a significant portfolio of technology providers to provide omnichannel options for LCBO customers
GK Software, a global leader in comprehensive retail applications for real-time omnichannel business systems, is pleased to announce a multi-year partnership with the Liquor Control Board of Ontario (LCBO) as part of its transformational Future State Modernization (FSM) program. As the LCBO announced earlier this year, it will replace legacy systems - including ERP, order management and point-of-sale - with streamlined, commercial-off-the-shelf solutions. The program will re-build and strengthen the foundations of its IT infrastructure.
LCBO’s FSM program is designed to introduce operational excellence by leveraging technology to integrate processes, data and systems, which will improve speed to market and support best-in-class employee, wholesale and retail customer experiences.
After a competitive procurement process, GK is proud to be among the selected technology providers for this project, which includes industry leaders such as Adobe, Blue Yonder, Manhattan Associates, Microsoft, Mirakl, Opterus, Pegasystems, SAP and Salesforce.
GK Software's CLOUD4RETAIL suite was selected to provide a range of innovative solutions, including various POS solutions, Smart Label and Store Inventory Management (SIM), designed to increase customer engagement, streamline operations and provide more omnichannel options for LCBO customers.
“Customers expect a seamless omnichannel shopping experience,” said Michael Jaszczyk, CEO, GK. “We are very excited to be a part of LCBO’s modernization journey and help them deliver that top-notch customer experience.”
To learn more about how GK’s CLOUD4RETAIL platform helps innovative retailers provide an exceptional omnichannel experience, visit: https://www.gk-software.com/us/solutions/cloud4retail
