Bus shuttle from Panorama Hotel to starting point Sightseeing Tour (Marriot Hotel Old Town)
Sightseeing Tour
approx. 1.5 h by foot
Bus shuttle from Panorama Hotel to Pre-Event Dinner (U Fleků)
Pre-Event-Dinner | sponsored by Fujitsu
Bus shuttle from U Fleků to Panorama Hotel
Bus shuttle from Panorama Hotel to starting point Store Tour (Marriott Hotel Old Town)
Optional Store Tour of Selected Prague Stores | sponsored by Fujitsu
We will take you to exciting retail concepts in Prague. Discover smart technology solutions, groundbreaking product presentations and innovative customer journeys in flagship stores and hotspots of large and small labels. There will be 2 parallel tours - one hosted by Retail Consultant, Ian Scott and one hosted by Jack Stratten.
Take the chance to talk to the store managers directly at the POS and get valuable inspiration for your business.
Bus shuttle from Marriott Hotel to Cubex
Check-in, Snacks and Partner Exhibition
Welcome and Introduction
Strategic Outlook for GK Software
Welcome from our Czech colleagues
The New Retail Imperatives: Digitizing Stores With Purpose To Win, Serve & Retain Customers
Intelligent Consumer Engagement with AI
Loyalty and Consumer Engagement at the Next Level: Composable, Open, Powered by AI
How Hy-Vee Wins the Consumer in Every Format
To succeed in today’s marketplace, it’s essential to align with consumer desires at every interaction. Hy-Vee excels by adapting to customer preferences across various formats, including supermarkets, convenience stores, pharmacies, restaurants, e-commerce platforms, and wine and spirits outlets. This success is driven by a dedicated team and user-friendly technology that together create an exceptional customer experience.
Coffee break and Networking in the Exhibition Area | sponsored by VusionGroup
Driving Business Transformation: Key Strategies for Securing Organizational Commitment and Success
Omnichannel Experience at Thalia with GK AIR
Elevate Engagement to keep customers coming back
After the explosive growth of eCommerce during the pandemic, consumers have returned to stores with a greater set of expectations than at any time previously. To remain relevant, it is imperative that retailers rethink store engagement to meet increased consumer expectations in areas such as convenience, choice and speed. Technology is the key to this transformation and to deliver the new types of interaction and experience expected by today’s consumer. This presentation will cover new ways of engaging, how they will keep customers coming back and how HP Retail and Industry Solutions are uniquely positioned to assist partners and retailers in enabling them.
Wrap up of the first day
Bus shuttle from Panorama Hotel to Marriott Hotel Old Town
Bus shuttle from Panorama Hotel to Evening Event (Cloud9)
Reception and Dinner
Bus shuttle from Cloud9 to Marriott Hotel Old Town, Hilton and Panorama Hotel
Bus shuttle from Marriott Hotel and Hilton to Cubex
Welcome and Introduction of Day 2
No More Limits! How to Seize the Opportunities of These Turbulent Times and Use Them as a Catalyst
Dynamic Pricing for Fashion Retail - Insights from Popken Fashion Group and NEW IN: Fashion Label Use Cases by VusionGroup
Commerce without compromise - The Payment performance you need, the experience your customers expect
Join Holly Worst, VP Retail at Adyen, and Constantin von Bergmann-Korn, Global Partnership Manager at Adyen, as they dive into how retailers can balance payment performance with seamless customer experiences. Discover how the right payment strategies not only drive operational efficiency but also enhance customer satisfaction in an increasingly competitive retail landscape.
Coffee Break and Networking | sponsored by Tiliter and Cucos
The Multi Energy Transition – from Fuel Retail to Convenience Retail
The keynote 'The Multi Energy Transition - from Fuel Retail to Convenience Retail' will look at the broadening energy mix at petrol stations, in particular the shift from fossil fuels to synthetic fuels and the sale of charging power at petrol stations. It will also look at how this industry evolution is changing the business model and its players. We show how retail convenience is being rethought by adding innovative vending solutions to shops and charging stations. Using practical examples from oil companies, we explain how these new sales channels are meeting the needs of customers and how the time that customers spend in the store can be used to best effect. Against this backdrop, we discuss the opportunities and approaches these developments offer the industry and how innovative automation and POS systems can support change.
Panel Discussion: Challenges in the Fuel Industry
Innovation Partner Introductions
Lunch Break
Cloud4Retail Roadmap
Accelerating Growth Amid Staff Shortages (Self Service & Loss Prevention)
Wrap up of the GK Retail Innovation Summit 2024
Bus shuttle from Panorama Hotel to starting point Store Tour (Marriott Hotel Old Town)
Optional Store Tour of Selected Prague Stores | sponsored by Fujitsu
We will take you to exciting retail concepts in Prague. Discover smart technology solutions, groundbreaking product presentations and innovative customer journeys in flagship stores and hotspots of large and small labels. The tour will be hosted by Retail Consultant, Ian Scott.
Take the chance to talk to the store managers directly at the POS and get valuable inspiration for your business.